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IPECS Telephone System in Dubai

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Techbee is a leading iPECS Telephone System partner in Dubai. Make telecoms easy with a complete range of phones and device solutions from a global telephony leader. Dependable, best-in-class handsets suit every setting, sector, and requirement, backed by high-quality business phone system hardware that’s tried, trusted, and built to last. The range covers every environment, budget, and telephony requirement, from simple analogue phones through fully featured executive handsets, whether a business needs to talk by video or voice.

iPECS, formerly known as Ericsson-LG Enterprise, is now part of Ericsson directly, following the 2025 restructuring that saw the LG joint-venture parent renamed Ericsson Korea Partners Co., Ltd. The iPECS brand itself continues in the market, and handsets integrate seamlessly with iPECS Unified Communications (UC) platforms, giving Dubai businesses full compatibility with a suite of specialised, productivity-boosting collaboration tools.
LG-IPECS IP PHONE SYSTEM IN DUBAI
4
Vertical Edge IP Phone Models
HD
Voice Audio Quality
7
Emirates Covered
GigE
2-Port Gigabit Ethernet
24/7
Support Availability*
1-1
Dedicated Account Manager

*Techbee sales and pre-sales support hours are 08:30–18:00, Sunday to Thursday.

Powerful VoIP Phone Range to Keep You Connected

Connect a business phone system to the future with a full suite of feature-rich IP phones. Every organisational need is covered, with superb HD audio quality and easy day-to-day use. Businesses can pick from a powerful range of IP phones to meet every requirement, whether that means simple, reliable telephony or executive touchscreen devices with full HD video.

iPECS integrates easily with its own Unified Communications (UC) platforms, taking business communication to new levels of productivity and efficiency. The result is a telephony solution built for quick deployment and ease of use, with simple installation, straightforward configuration, and an intuitive user interface. A comprehensive range of terminals meets the needs of an entire organization for today and for future growth.

Vertical Edge IP Series Desktop Phones

An iPECS desktop phone belongs to the Vertical Edge IP Series, with each model offering slightly different features depending on the level of functionality a role requires.

Model Positioning Best Suited For
9840C Color Executive Desk Phone Executives and senior management with heavy call volumes
9830 Professional Desk Phone Managers and staff who need a full professional feature set
9820 Standard Phone General office staff needing reliable everyday telephony
9802 Basic Phone Common areas, lobbies, and cost-conscious deployments

Common Features Across the iPECS Vertical Edge Range

Each phone in the range has slight differences depending on the model, but all models share the following core capabilities.

iPECS Phone Feature Set Standard iPECS calling, transfer, and productivity features across the whole handset line.
OpenVPN Enhances remote phone integration with a secure connection to the Wave Server, so phones outside the company network behave exactly like local phones.
2-Port Gigabit Ethernet (GigE) Fast network connectivity with pass-through for a connected PC.
Power over Ethernet (PoE) Powers the phone directly over the network cable, simplifying desk installation.
High-Quality Voice HD voice codecs deliver clear, natural-sounding calls.
Full-Duplex Speakerphone Both parties can speak and be heard simultaneously without audio cutting out.
RJ-9 Headset Port Supports a wired headset for hands-free, private calling.
LLDP with Auto-Provisioning Automatically discovers network settings and provisions itself with minimal IT intervention.
Optional LSS Expansion Console Adds 24 additional programmable feature buttons for high-call-volume roles such as reception.
Optional Bluetooth Module Enables wireless headset pairing for greater mobility around the desk.

Glossary: iPECS Telephone System Terms

iPECS Ericsson’s enterprise Unified Communications brand, formerly marketed as Ericsson-LG Enterprise.
Wave Server The core communication server that OpenVPN-connected remote iPECS phones register to.
LLDP Link Layer Discovery Protocol, used for network auto-discovery and phone auto-provisioning.
PoE Power over Ethernet, delivering electrical power to a device through the network cable.
LSS LCD Station Selection, an expansion console adding extra programmable buttons to a desk phone.
UC Unified Communications, integrating voice, video, messaging, and collaboration into one platform.

Industries We Serve in Dubai and the UAE

Hospitality & Hotels
Healthcare
Retail & Malls
Education
Government

Coverage Across the UAE

Dubai Abu Dhabi Sharjah Ajman Umm Al Quwain Ras Al Khaimah Fujairah

Techbee also delivers iPECS telephone systems to free zone companies, including those registered in DMCC, JAFZA, DAFZA, Dubai Internet City, Dubai Silicon Oasis, DIFC, RAK Free Trade Zone, SAIF Zone, and KEZAD. As a result, free zone tenants receive the same iPECS licensing, delivery, and support terms as mainland customers across Dubai.

Pricing, Comparisons, and Support

iPECS Telephone System Pricing in Dubai

iPECS pricing in Dubai depends on handset model mix, user count, and whether UC platform licensing is bundled in. Techbee always issues a written quotation after confirming the exact device count and feature requirements a project needs.

iPECS vs Other Business Phone System Vendors

Customers in Dubai often compare iPECS against other business telephony vendors before deciding. However, iPECS’s decades of telecommunications heritage, backed today by Ericsson, and seamless UC platform integration are key differentiators, since they give a Dubai business a proven, long-term-supported handset lineup rather than a niche newcomer.

Deployment and Ongoing Support

Techbee handles site surveys, PoE switch verification, handset auto-provisioning, and UC platform integration for every iPECS deployment in Dubai. After go-live, our support team manages firmware updates and expands the system as headcount grows.

Frequently Asked Questions

Is iPECS still branded as Ericsson-LG Enterprise? No, the company now operates simply as iPECS, part of Ericsson, following the 2025 restructuring of its LG joint venture.
Which iPECS desk phone suits an executive? The 9840C Color Executive Desk Phone is built for executive and senior management use with a full colour display.
Do all iPECS phones support Power over Ethernet? Yes, PoE is supported across all Vertical Edge IP Series models, simplifying installation without separate power adapters.
Can remote staff use iPECS phones outside the office? Yes, OpenVPN gives remote phones a secure connection to the Wave Server, so they behave exactly like local phones.
What is the LSS expansion console used for? It adds 24 additional programmable feature buttons, useful for reception desks and other high-call-volume roles.
Do iPECS phones support wireless headsets? Yes, an optional Bluetooth module is available across the range for wireless headset pairing.
How long does an iPECS deployment take in Dubai? Timelines vary by user count, but a typical office rollout in Dubai often completes within one to two weeks.
Does Techbee offer maintenance contracts after installation? Yes, ongoing support plans cover firmware updates, handset provisioning, and system expansion as the business grows.

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Authority References

Learn more from iPECS’s official about us page, and the UAE’s telecom regulator, the Telecommunications and Digital Government Regulatory Authority (TDRA), for national telecommunications compliance guidance.
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