Multi-vendor network monitoring that grows and scales with your network’s demands, supplied and supported by Techbee across Dubai, Abu Dhabi, and the wider UAE.
Techbee is one of the leading SolarWinds Network Monitoring partners in Dubai. SolarWinds Network Performance Monitor (NPM) delivers multi-vendor network monitoring that grows and scales with a business’s demands, backed by SolarWinds’ Orion Platform, the same technology foundation trusted by over 300,000 customers worldwide, including a majority of the Fortune 500.
*Per SolarWinds’ own reported figures. SolarWinds became a privately held company under Turn/River Capital in April 2025. **Techbee sales and pre-sales support hours are 08:30–18:00, Sunday to Thursday.
Different factors can cause network downtime, and without the correct network availability monitoring tools, locating the core cause of a problem can be like looking for a needle in a haystack. SolarWinds Network Performance Monitor (NPM) is a network diagnostics tool designed to continually monitor network device performance and availability while assisting in network troubleshooting. NPM’s automated network alerting notifies a team when important performance indicators cross critical thresholds, allowing troubleshooting to begin as soon as problems arise.
Intermittent network connectivity and availability issues can lead to major troubleshooting headaches. Without a diagnostics tool that collects and presents current and historical performance indicators through configurable charts and dashboards, figuring out the cause can be nearly impossible. NPM monitors interfaces to reveal whether an issue is caused by flapping routes, downtime, or hardware health, allowing a Dubai IT team to swiftly repair problems and improve network performance.
When end users cannot access applications or the network, network availability monitoring helps a team figure out what’s wrong and start troubleshooting immediately. NPM helps reduce time to resolution by making it easier to discover root cause using packet analysis, quickly establishing whether an outage is caused by an application or network issue.
NPM provides round-the-clock network availability monitoring and organises data into easy-to-understand graphs and reports. PerfStack helps teams gain deeper insight into past trends and hard-to-detect recurring issues by comparing different performance indicators over a shared timeline, and NPM can generate scheduled network availability reports based on customisable templates.
NetPath is more than a visual traceroute tool; it lets a team peer into every important network path for deeper insight and faster resolution. Devices, applications, networks, and vendors appear in a single-page path analysis, tracking each hop and showing delay over time or in real time. Network Performance Monitor displays performance, Network Traffic Analyzer displays traffic, and Network Configuration Manager displays device configuration details, giving a business full control over its internet usage across every path.
NetPath measures the performance characteristics of each network node and link, making slowdowns easy to spot. It tracks user connectivity to the services that matter most, identifying what infrastructure is in the way and where traffic bottlenecks occur, disclosing additional infrastructure data only when a real problem appears likely. Even when a traditional traceroute fails, NetPath uses advanced probing to find the network path or paths from a source machine to a target service, enabling hop-by-hop visibility, delay isolation, and root cause analysis before end users in Dubai even notice a problem.
The volume of data generated by network hardware and fed into monitoring systems like NPM can be daunting, especially in complex hybrid environments. SolarWinds Orion Maps are a troubleshooting feature displaying a map of physical and logical relationships between entities monitored across every installed Orion Platform product. Auto-generated or created from scratch, Orion Maps help a Dubai IT team quickly isolate and identify critical health and performance issues surfaced by NPM.
Orion Maps Time Travel lets NPM users go back in time and see exactly how the network looked at the moment an intermittent issue occurred, replicating the problem spot rather than trying to reconstruct it from memory the following morning. Orion Maps is fundamentally about sorting through raw data and delivering the information that actually matters, letting teams create a single, powerful, effective map step by step from data already flowing through NPM and other Orion Platform modules.
Troubleshooting performance issues almost always means encountering a variety of data types. PerfStack lets a team compare network interface usage, application performance counters, VM host memory utilisation, database wait metrics, and storage IOPS side by side. Metrics can simply be dragged and dropped into the chart, and PerfStack overlays them for easy correlation and analysis.
When an application slowness alert comes in, PerfStack helps a team quickly determine whether the problem stems from the network, systems, or storage by visualising data from each entity on a shared timeline, eliminating the need to jump between separate tools to find root cause. This also supports cross-functional collaboration: a network administrator who has ruled out a network issue can simply share an analysis project URL with the systems team, and everyone views the same data in an easy-to-understand dashboard.
Built-in default alerts in NPM can be used as-is or modified, and exact custom alarms can be created based on specific requirements. Intelligent alerting helps avoid an influx of unnecessary notifications on large networks, with dependency- and topology-aware alerts ensuring a team only receives notifications that are genuinely critical, built on simple or complex nested trigger conditions and defined parent/child dependencies.
A team can define the time of day or days of the week for specific alerts to arrive via email, SMS, or other channels, choosing which admins receive which notifications and when, avoiding sending every alert to the entire systems team. Escalation rules ensure unacknowledged alerts are never quietly missed. NPM’s detailed alert content includes interface and node names, the date and time an alert occurred, and alert severity, so a Dubai IT team knows exactly where to begin troubleshooting, and the intelligent alerting engine can trigger custom actions such as email, SMS, audio alerts, or running an external programme.
Preset alarms cover response time delays, high CPU or memory consumption, device outages, and overcrowded or crashed servers. Failures of status requests, downtimes exceeding defined thresholds, and failures of critical hardware such as routers, switches, gateways, and proxies can all trigger alerts, alongside low server health, unusual user activity, unauthorized system changes, intrusion attempts, and detected malware.
Techbee also delivers SolarWinds Network Performance Monitor to free zone companies, including those registered in DMCC, JAFZA, DAFZA, Dubai Internet City, Dubai Silicon Oasis, DIFC, RAK Free Trade Zone, SAIF Zone, and KEZAD. As a result, free zone tenants receive the same licensing, deployment, and support terms as mainland customers across Dubai.
SolarWinds NPM pricing in Dubai is licensed by the number of monitored elements, with modular add-ons such as Network Insights and NetFlow Traffic Analyzer available on top of core NPM. Techbee always issues a written quotation after confirming the exact device count and Orion Platform modules a project needs.
Customers in Dubai often compare SolarWinds NPM against other network monitoring platforms before deciding. However, the depth of NetPath’s hop-by-hop hybrid path analysis, PerfStack’s cross-team metric correlation, and Orion Maps’ visual troubleshooting are key differentiators, since they reduce the time an IT team spends jumping between disconnected tools during an incident.
Techbee handles NPM installation, network discovery, alert threshold configuration, and Orion Maps setup for every SolarWinds deployment in Dubai. After go-live, our support team fine-tunes alerting rules and expands monitoring coverage as the network grows.
Learn more from SolarWinds’ official Network Performance Monitor product page, and the UAE’s telecom regulator, the Telecommunications and Digital Government Regulatory Authority (TDRA), for national IT infrastructure compliance guidance.
Email info@techbee.ae or call +971 56 411 6174. Our team is available Sunday to Thursday, 08:30–18:00.
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