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Start a new adventure with Tegsoft and Techbee

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Text Based

Customer Services Team

    • CheckWebchat
    • CheckWhatsApp Bussines, Facebook       Messenger and Instagram DM       Integration
    • CheckSMS
    • CheckE-Mail
    • CheckChat Reporting
    • CheckCRM
$29
agent/month

Get Started

InBound

Customer Services Team

  • CheckInbound Call Management
  • CheckAdvanced Agent & Queue        Reports
  • CheckInstant Monitoring Panel (Status Panel)
  • CheckEmbedded Webphone and Integrated CRM
  • CheckAdvanced IVR
  • CheckVoice Recorder – Voice Mail
    CheckVPOS – Credit Card Payment
$59
agent/month

Get Started

 OutBound

Tele-Sales Team

  • CheckPreview, Progressive ve         Predictive Dialer
  • CheckEmbedded Webphone and      Integrated CRM
  • CheckAdvanced Agent & Campaign Reports
  • CheckAdvanced IVR
  • CheckVoice Recorder – Voice Mail
  • CheckCampaign Management & Reports
    CheckVPOS – Credit Card Payment
$59
agent/month

Get Started

Blended

Customer Services & Tele-Sales Teams​

  • CheckINBOUND all features
  • CheckOUTBOUND all features
$69
agent/month

Get Started

Omnichannel

360 Degree Customer Experience

  • CheckBLENDED all features
  • CheckTEXT BASED all features
  • CheckRequirements Management
$99
agent/month

Get Started

Compare the Options

Description Text Based Inbound Outbound Blended Omnichannel
TegsoftCRM Features
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Basic IVR features –
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Advanced IVR features –
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Creating Custom Surveys – NPS Scoring
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APIs for 3rd Party Integrations
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Inbound Management –
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Free-of-charge IP PBX User Licenses – 350 350 700 1500
Call routing via time conditions
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Defining and managing conference rooms –
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Call Detail Reports (CDR) –
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Voice recording –
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Voice reports and analytics –
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Voice mail –
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Integrated Webphone –
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CTI Popup Functionality
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Creating IVR trees –
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Queue Management
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Agent Management
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Web based Agent screen
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Dashboard
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Agent Performance Reports
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Agent & Skill Reporting
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Manual Outbound Features –
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Preview Dialer Features – –
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Progressive Dialer Features – –
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Predictive Dialer Features – –
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Campaign Management – –
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Voice Campaign Reports – –
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Agentless IVR Campaigns – –
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VPOS and Payment Systems Integrations –
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Requirements Management – – – –
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Tegsoft Telescope Mobile App
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Accessing online education (e-learning) materials
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Accessing online support materials
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Chat Reporting
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E-mail Campaigns
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SMS Campaigns
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Speech Recognition – optional optional optional optional
Speech Analytics – optional optional optional optional
Softphone – optional optional optional optional
UCClient – optional optional optional optional
Videocall – – – –
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Speech to Text (Integration is included, credits must be purchased) – optional optional optional optional
Text to Speech (Integration is included, credits must be purchased) – optional optional optional optional
Quality management – optional optional optional optional
Screen Recording optional optional optional optional optional

Frequently Asked Questions

Still have questions? Read this section below to get your mind clear.

What is the difference between purchasing and cloud payment?

Purchasing gives you a lifetime license; cloud payment is subscription-based and includes hosting and maintenance.

What is the difference between on-site rental and cloud?

On-site rental means hosting the system on your own servers; cloud is managed by Tegsoft on their infrastructure.

Will I have to pay any additional fees after making a purchase?

No hidden fees. Only optional modules or services beyond the base system may incur extra cost.

How does the update system work? Do I have to pay the same price every year?

Updates are included in the subscription plan. For perpetual licenses, yearly maintenance fees apply for updates and support.

We want to buy an inbound package. But is it possible to make our outgoing calls over a mobile phone?

Yes, it is possible to configure mobile calling options depending on your telecom setup and integrations.

How do you provide WhatsApp service?

WhatsApp Business API is integrated into Tegsoft to support messaging, media, and customer interaction.

Can we use Tegsoft with our own software?

Yes, Tegsoft offers open APIs for integration with your existing CRM or ERP systems.

Can I use Tegsoft without changing my current system?

Yes. Tegsoft can be integrated or used alongside your existing infrastructure and tools.

How does the demo process work?

You can request a demo via our website. We’ll guide you through the setup and provide access for testing.

Do you offer live chat service? Can we use it outside working hours?

Yes, Tegsoft provides live chat capabilities and can be configured for 24/7 operation.